Return Policy

To process a return or exchange please email a request to the email given on our Contact page. Please provide your Order number and the reason for the return request in your email, and our customer service team will respond within 24 hrs. 

Adult Toys & Lubricants:
Due to health and safety regulations, all adult novelty sales are final. We will gladly exchange or replace any defective merchandise within the initial 30 day period from purchase, after which the manufacturer provided warranty will apply via our Authorized Seller status. Please use the Contact Page to report any defective items within 30 days of delivery. Oils and lubricants may not be exchanged.  Qualifying items are eligible for a merchandise credit only.