Shipping Policy
Shipping costs are calculated during checkout based on your exact location and delivery service.
Tracking your order
Most shipping providers offer tracking of your order. If this is the case for your order, you’ll receive an email including your tracking details and status of your order.
Defective Items
Please see our return policy.
Undelivered Packages
If you miss your delivery and the order is returned to us, we will gladly reship it to you. You will be billed for the original and reshipping charges. Orders that have been shipped and are refused or returned will be charged shipping fees and the 10% cancellation fee.
Back Orders
You will be contacted if any of the items on your order are not available. Items that are in stock will be shipped as soon as possible. When the back order or replacement item(s) are shipped we will pay the shipping charges on the second order.
You will only be charged for the product when it is shipped plus applicable shipping charges.
Order Cancellations
All orders are processed within 72 hours, many times the same day. Orders cancelled immediately will incur no charges.